BSB.im

🛡️ Banking Safety & Scam Prevention

Protect yourself from banking scams and ensure secure financial transactions in Australia. Learn essential safety tips to keep your BSB details and banking information secure.

Important: Banking Scam Alert

Australian banks lost over $100 million to scams in 2023. Never give out your banking details, passwords, or BSB information via phone, email, or SMS. Always verify requests independently.

Common Banking Scams in Australia

Bank Impersonation Calls

Scammers call claiming to be from your bank, asking for account details, passwords, or BSB numbers to "verify" your identity.

Red Flag: Legitimate banks never ask for passwords or BSB details over the phone.

Phishing Emails & SMS

Fake emails or text messages claiming urgent action is needed on your account, with links to fake banking websites.

Red Flag: Urgent language, suspicious links, poor grammar, or requests for immediate action.

Remote Access Scams

Scammers claim there's a problem with your computer or account and request remote access to "fix" the issue.

Red Flag: Unsolicited calls offering technical support or asking for remote access.

How to Protect Your BSB & Banking Details

✅ What Banks WILL Do

  • • Send written correspondence about account changes
  • • Verify your identity when YOU call them
  • • Use secure channels for sensitive communications
  • • Provide transaction alerts and notifications
  • • Offer secure online banking platforms

❌ What Banks Will NEVER Do

  • • Ask for passwords or PINs over phone/email
  • • Request BSB details in unsolicited calls
  • • Ask you to transfer money to "safe" accounts
  • • Send links asking for login details via SMS
  • • Pressure you for immediate action

BSB Safety Checklist

Before Making Transfers

  • 1Verify BSB numbers using our lookup tool
  • 2Double-check recipient account details
  • 3Confirm transfer details with recipient separately
  • 4Use secure banking channels only
  • 5Keep records of all transactions

Red Flags to Watch For

  • Unexpected calls asking for banking details
  • Emails with urgent account warnings
  • Pressure to act immediately
  • Requests to download software
  • Links in unsolicited messages

What to Do if You've Been Scammed

Immediate Actions

  1. 1. Contact your bank immediately
  2. 2. Report the scam to your bank's fraud team
  3. 3. Change all banking passwords
  4. 4. Monitor your accounts daily
  5. 5. Document everything

Report to Authorities

  • Scamwatch: scamwatch.gov.au
  • ACCC: 1800 985 022
  • Police: Local police station
  • AFCA: Financial complaints
  • AUSTRAC: 1800 021 037

Safe Banking Best Practices

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Strong Authentication

Use strong, unique passwords and enable two-factor authentication

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Official Apps Only

Only use official banking apps downloaded from official app stores

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Secure Networks

Never use public Wi-Fi for banking. Always use secure, private networks